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FAQ's

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Frequently Asked Questions

How long does it take for me to receive my artwork?

Each painting, print and product is carefully packaged and requires time for drying, varnishing, and in some cases framing. Please allow up to 2-3 weeks for domestic orders to arrive.

Do you ship overseas?

Yes. I ship worldwide. Contact me for price info and details. 

How are painting shipping costs determined?

Shipping to Puerto Rico is free. Shipping costs to the USA are determined based on the price, dimensions, and weight of the artwork(s) purchased, as well as the shipping destination. Shipping costs include packaging and handling. Please note that artwork may be subject to duties, taxes and/or fees according to your country’s regulations. Please consult your local customs office for more details about duties and taxes. For a shipping cost estimate, please contact me.

How will my large artwork be shipped to me? 

Shipping to Puerto Rico is free. Shipping costs to the USA are determined based on the price, dimensions, and weight of the artwork(s) purchased, as well as the shipping destination. Shipping costs include packaging and handling. Please note that artwork may be subject to duties, taxes and/or fees according to your country’s regulations. Please consult your local customs office for more details about duties and taxes. For a shipping cost estimate, please contact me.

How are product shipping costs determined?

Shipping to Puerto Rico is free. Shipping costs to the USA are determined based on the price, dimensions, and weight of the product (s) purchased, as well as the shipping destination. Shipping costs include packaging and handling. For a shipping cost estimate, please contact me.

Do you frame your paintings?

Yes. I offer Custom Framing Services to my art collectors. I work with high quality framers in Puerto Rico that offer a variety of wooden frames. For additional information or a consultation, please contact me.

Is there a way I can preview what a painting would look like in my house?

Yes! I know how important visualizing a painting in your space is. Email hello@artbyadrianasilva.com a picture of your blank wall. Be sure to capture it with bright and even lighting. I will then place the painting on your wall digitally and send it back for you to check out.

What type of materials do you use and how do you finish your paintings?

I use acrylic. I occasionally include crystals and oil pastels, and other mixed media as a part of my process. Canvas originals and some works on paper are varnished (a liquid sealant) to protect your painting from dust and light. For works on paper, framing behind a glass is best for protection and preservation.

Do you work with interior designers?

Yes, I’m happy to create custom paintings in any size to suit you and your client's vision. For collaborations or a consultation to discuss your requirements, please contact me.

What type of prints do you offer? 

I offer giclée prints on archival paper or canvas. The canvas material is a beautiful upgrade on a typical paper print. It does not rip, and has a textural quality that mirrors the exact canvas I paint on. I also offer stretched canvas prints. These are canvas prints adhered to wooden stretcher bars ready for you to place on your wall. 

How do I care for my print?

Prints should be framed as soon as possible to avoid damage. For stretched canvas prints, keep them away from water, moisture and direct sunlight. 

What type of products do you offer? 

I offer limited-edition interior design products for the home and office.

Returns?

All sales are final. Exceptions are made in case of any damage incurred during shipping. If this happens, please contact me within 10 days of receiving your artwork so I can send you the Return Form. For more information on Returns, please refer to the Terms of Use Return Policy section.

Do you do commissions?

Yes, I do! For commission information click here!

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